Terms & Conditions

Cancellations

One to one classes

Require a minimum of 24 hours’ notice, communicated by email to hello@britishenglishlessons.com. Only one cancellation will be accepted per package. A request to change the time of a class will be only accepted at the discretion of ‘The School’.

The School undertakes to provide all scheduled classes. In the unlikely event that The School cancels a lesson, this lesson will become a class owed and will be rescheduled with the student.

Group classes (2-4 students)

These classes are non-cancellable or transferable. Any non-attendance by a student will be deemed as class given.

The School undertakes to provide all scheduled classes. In the unlikely event that The School cancels a lesson, this lesson will become a class owed and will be rescheduled with the students.

Materials

Course materials are not included in the price of the course. It is the responsibility of the student to purchase the necessary course material prior to starting. The School will be able to advise the student what material is required prior to commencement.

Minimum number of students

In a group class, students enjoy special rates and a class requires a booking of at least two students. In the event that only one student has booked, The School will offer either a shorter class scheduled at a suitable time or a refund.

Technical problems

It is the responsibility of the student to check that they have a suitable internet connection to have a class. Once classes are booked and paid for, The School classes are deemed as given if the student is unbale to have a class due to technical problems at their end. Students can test their internet connection here https://www.speedtest.net/.

In the unlikely event of the school having technical problems, the class will be rescheduled.

Payment

Due on receipt of invoice by PayPal.

Class times

Each single class is 60 minutes in duration from the scheduled start time. Other lengths of classes are available on request.